Questions about an order, a product or the right routine? Send us the details and our team will direct your message to the right place.
For an existing order, include the order number and the email used at checkout. For a product question, tell us the product name and how you are currently using it.
Fields marked with an asterisk are required. Do not send complete card details, passwords or other sensitive payment information through this form.
Please contact us before visiting or mailing anything to this address. Return instructions are sent case by case after your enquiry.
Celine Claire Cosmetic Inc.
7191 Yonge Street
Ontario, Canada
Map data by Google. Independent of Celine Claire.
He spoke to me in such a respectful and warm way—it really made me feel valued as a customer.
Include your order number, the email used at checkout and a short description of what you need help with. Do not send complete card details, passwords or other sensitive payment information.
Yes. Tell us your main hair concern, texture, density, colour or chemical-treatment history and current routine. You can also begin with the Hair Quiz.
Contact us before sending a return. We will confirm whether the item is eligible and provide the correct return instructions under the Refund and Returns Policy.
Choose Professional or wholesale enquiry in the contact form. Include your business name, location and the products you are interested in.
